Return procedure

We totally understand that sometimes, an online cloth doesn’t fit. That is why you can return products you don’t want within 30 days from the sending date.

Returns are free in Metropolitan France only.

You just have to send a mail to serviceclients@noliju.com with “Return” as object.
Could you please precise in your mail :

• Your NAME and SURNAME

• The order REFERENCE

• Which product you want to return

Following the reception of this information, we will send you a return coupon. It has to be put in the parcel.

Products have to be returned in their original packaging with labels and possible accessories. They cannot have been worn, washed or damaged.

The return has to be sent to the following address, in a package that provides a good protection of products :

Anyoine,
Le Village by CA, 
Rue Claude Daunesse 
06560 Valbonne

When Noliju will receive the parcel, you will be reimbursed on the credit card used to make the initial payment. It will be effective within 30 days maximum. You will receive a mail to confirm the reception and the reimbursement of your return.

It is important to note that Noliju can refuse to make a reimbursement if the returned product is damaged.